Last Updated: April 19, 2019
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for the reasons mentioned below, you may return it to us for a full refund only. Please see below for more information on our Return Policy.
RETURNS
All returns must be postmarked within three (3) days of the product received date. All returned items must be in new and unused conditions, will all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at refund@mobilefun.pk to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and mail your return to the following address:
Mobile Fun
RMA#
1st Floor Bilal Clinic, Opp SS CNG Station
Gojra Road. Jhang
Punjab 35200
Pakistan.
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of the item, we will process your return. Please allow us at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you when your return has been processed.
EXCEPTIONS
For defective or damaged product, please contact us at the customer service number below to arrange a refund.
Please Note
-
- Return is only possible if we send the wrong or damaged item
- You should have an unboxing video of the package so that we know that you received the wrong or damaged product.
- Show us your unboxing video to claim your refund
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
+92 47 7650 600
refund@mobilefun.pk